Anti-Spam Policy

01Our commitment

TechnoWIS is an Amazon performance consultancy serving brands in the United States, United Kingdom, and other markets. We are committed to responsible communication and to complying with applicable anti-spam laws, including the U.S. CAN-SPAM Act and the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

We treat any unsolicited, irrelevant, or deceptive bulk message as spam, and we do not send it. Our business runs on inbound interest from serious brands, not on interrupting inboxes.

02We are inbound only

We do not initiate contact through cold email or unsolicited bulk messaging. We respond; we do not prospect. Communication from TechnoWIS happens only after you have engaged with us, for example when you:

• Run our free listing audit tool and ask for the results;
• Book a discovery call through our website;
• Submit a contact or enquiry form;
• Email us directly, or reply to a message in an existing conversation.

In each case, your action is the request. Our reply, and any follow-up about the specific enquiry you raised, is the communication you asked to receive.

03How we collect your contact information

We only hold contact details that you provide to us directly through the channels above. We do not buy, rent, harvest, or scrape email addresses, and we do not use purchased or third-party marketing lists of any kind.

The information you give us is used solely to answer your enquiry, deliver the audit or call you requested, and discuss the services you have expressed interest in.

04What every message from us includes

Any email we send will:

• Accurately identify TechnoWIS as the sender in the "From" and "Reply-To" fields;
• Use a subject line that reflects the real content of the message;
• Relate directly to the enquiry, audit, or call you initiated;
• Include a valid business postal address;
• Give you a clear, working way to stop hearing from us.

05Managing your preferences

You are always in control of whether we contact you. To stop receiving messages, you can:

• Use the unsubscribe link included in our emails;
• Reply with "unsubscribe" or "stop";
• Email us at the address in the Contact section below.

We action every request promptly, and in any case within 10 business days. We never sell or pass your address to any third party for their own messaging.

06How we use your information

We use the details you share only to prepare and deliver what you requested, to respond to you, and to communicate about the services you asked about. We keep your information only for as long as needed for those purposes or as required by law, and we do not sell your personal information. For full detail on how we store and process data, please see our Privacy Policy.

07Reporting a concern

If you ever receive a message from TechnoWIS that you did not expect, or that appears not to follow this policy, please tell us. Contact us using the details below with a copy of the message, and we will investigate promptly, correct the issue, and remove your address from any further contact.

08Changes to this policy

We may update this Anti-Spam Policy from time to time to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this page shows when it was last revised.